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Terms and Conditions

Terms and Conditions

Last updated: 11 September 2026

These Terms and Conditions govern the online consultation services provided by FLYST LLP, operating as Flyst through flyst.co.in. Please read these Terms before making a payment.

1. About Our Services
Flyst provides online consultation services relating to overseas career and placement opportunities.
The scope of consultation and applicable charges will be communicated before payment. Payments are for the agreed consultation services and do not constitute the purchase of a job, visa, or work permit.

2. Service Commencement and Delivery
Consultation services begin after successful payment confirmation and are delivered online. Appointment timing will be coordinated with the customer during our business hours.
Customers must provide the information and documents reasonably required for the agreed consultation.

3. No Guarantee of Employment or Visa Approval
Consultation, registration, or payment does not guarantee employment, an interview, an offer letter, visa approval, or permission to work overseas.
Employment decisions rest with the relevant employer. Visa and work permit decisions rest with the relevant authorities.

4. Customer Responsibilities
Customers must provide accurate and complete information. Any documents submitted must be genuine and valid.
Customers are responsible for attending scheduled consultations and promptly communicating any changes relevant to their application or consultation.
Flyst may suspend services if false information or fraudulent documents are submitted. Any refund will remain subject to the applicable refund terms and legal requirements.

5. Fees and Payments
The consultation or registration fee, services covered, and applicable taxes will be disclosed before payment.
Payments must be made through Flyst’s designated payment channels. Confirmation or a receipt will be provided following successful payment.
Additional services or third-party expenses will require prior disclosure and customer agreement. All charges are subject to applicable law.

6. Cancellation and Refund Policy
Customers may request cancellation by emailing support@flyst.co.in with their name, payment reference, and details of the service purchased.
The registration amount is up to 80% refundable. This means that 80% is the maximum refund and is not an automatic entitlement in every case. The applicable refund percentage and any deductions must be disclosed and agreed in writing before payment.
Approved refunds will be processed within 30–45 calendar days from approval, ordinarily through the original payment method.
Where Flyst cannot provide the agreed services, any refund will reflect the unprovided services and applicable legal requirements.
Nothing in this policy limits any refund or remedy required by applicable law.

7. Third-Party Expenses
Government fees, visa fees, medical examinations, document attestation, travel, and other third-party expenses are not included in the consultation fee unless expressly stated in writing.
Any such charges must be disclosed and agreed before they are incurred. Refunds of third-party expenses are subject to the provider’s terms and applicable law.

8. Failed or Duplicate Payments
If your account is debited for a failed transaction or you are charged more than once, please contact support@flyst.co.in with the transaction details.
We will verify the payment status and arrange correction or refund of any confirmed excess payment.

9. Privacy and Confidentiality
Flyst uses customer information to provide the agreed consultation services, communicate with customers, and manage payments and support.
Any sharing of personal information with employers or service partners will be explained through our privacy disclosures and carried out as permitted by applicable law.
Payment processing is handled by the relevant payment service provider under its applicable terms and privacy practices.

10. Responsibility and Liability
Flyst will provide the agreed consultation services with reasonable care.
Flyst does not control independent decisions made by employers, immigration authorities, or other third parties. This does not limit Flyst’s responsibility for its own services, representations, or legal obligations.
Nothing in these Terms excludes liability or restricts rights that cannot lawfully be excluded or restricted.

11. Governing Law and Complaints
These Terms are governed by the laws of India, subject to any mandatory protections that apply.
Customers may contact our support team to raise a complaint. Customers retain the right to approach any competent court, consumer forum, regulator, or other authority available under applicable law.

12. Changes to These Terms
Updates will be published with a revised date. Changes apply to future purchases and will not retrospectively alter an existing service agreement without customer consent, unless required by law.

13. Contact Us
Legal Business Name: FLYST LLP
Brand Name: Flyst
Website: flyst.co.in
Office Address:
Arch Square X2, 1509, Ep Block, EP, Y1, EP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091
Customer Support and Complaints: support@flyst.co.in
Phone: +91 7439 991 747
Business Hours: Monday to Saturday, 11:00 AM–6:00 PM IST

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